With BtenTalk, automating your customer service is much easier!
Serving your customers 24 hours a day, 7 days a week, is practically only possible with BtenTalk.
With it you can clarify doubts, help and facilitate appointments, and carry out marketing campaigns via WhatsApp in a much more agile and practical way!
Personalized service via chatbot
BtenTalk can serve your customers all day, even when your service team needs a break.
A 24-hour service can increase your customers’ satisfaction and contribute to your company’s success, as it allows them to have access to a support agent whenever they need it.
Additionally, cost savings and increased efficiency can be achieved through the use of technologies such as BtenTalk, which can handle common queries and route calls to agents when needed.
Personalizing your service is also a great differential for your customer’s satisfaction, internal tools in BtenTalk help you analyze service data that help you understand the needs and preferences of each customer individually, increasing the quality of your service team and customer loyalty.
Be available 24 hours a day, 7 days a week.
Use the most popular service channels and always be available for your customers.
Increase your engagement and win new customers
Receive your potential customers well with good contact from the first moment and build their loyalty.
Improve your
service metrics
Monitor your new leads and the quality of your service, always be one step ahead of the competition and improve your results.
Bten helps you to:
- Redirect your customers to the correct service using conversation templates;
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Measure your service results and the level of satisfaction of your customers;
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Guide your service teams without major difficulties in use, since the plataform has an intuitive and agile design.
- Send appointment confirmation messagens via WhatsApp and much more.
Meet our customers and what they say about us
Scale your business without overburdening your team
Use BtenTalk to create sales and reception opportunities for your service team.
Diversify your marketing strategy and improve your sales efficiency without increasing your company’s headcount
Automate your sales
Collect your prospects’ information correctly through personalized conversations and organize your metrics according yo your needs to segment leads automatically.